This Privacy Policy explains how the Affirmations mobile application (the “App”) handles information. The App is operated by Well Well Wellness (“we,” “us,” or “our”).
Summary
The App does not operate an account system, advertising system, general-purpose product analytics service, or developer-operated server. We do not sell personal information, use it for targeted advertising, or use cross-app tracking technologies in the App. RevenueCat provides purchase management and purchase-related subscription analytics as described below.
Most information created while using the App stays on your device. When the App’s purchase system is initialized, the App connects to RevenueCat to obtain premium offerings and check entitlement status, even if you do not complete a purchase. Apple or Google may also process information through their app-store and billing services as described below.
Information stored on your device
The App stores information locally so that it can provide its features. This may include:
- your preferred name and, where selected, a gender preference used to tailor affirmations;
- affirmations and categories you create, together with favourites and recently viewed affirmation history;
- language, notification, sound, display, sleep-time, and other App preferences;
- local counters used to decide when to show an in-app purchase screen or a system review prompt; and
- local notification permission and scheduling information.
This information is stored using the mobile device’s local application storage. We do not upload this content to a developer-operated server. If you use the App’s sharing feature, an image containing the content you choose to share is passed to your device’s operating-system share sheet and then to the destination you select. The privacy practices of that destination apply after you share it.
Information processed for premium purchases
The App uses RevenueCat to display optional premium offerings, check entitlement status, restore purchases, prevent purchase fraud, and provide purchase-related subscription analytics. The App does not provide RevenueCat with your name or email address. RevenueCat generates an anonymous App User ID for the installation.
RevenueCat may receive the anonymous App User ID, app and device technical information, first-seen and last-opened times, product and offering information, subscription or entitlement status, and transaction, purchase-token, or receipt information. RevenueCat may receive this information when its software is initialized and periodically while you use the App, not only when you complete a purchase. The relevant Apple App Store or Google Play billing service also processes the information needed to provide and verify purchases. We do not receive or store your payment card number or other complete payment credentials.
RevenueCat handles this information under RevenueCat’s Privacy Policy. Apple and Google handle payment and store-account information under the Apple Privacy Policy and Google Privacy Policy.
Notifications and device permissions
If you allow notifications, the App schedules reminders locally on your device. The App does not operate a remote push-notification server and does not send your affirmation content to us for notification delivery.
The App may request notification and, on supported Android devices, alarm-scheduling permission so that reminders can be delivered. You can deny or later revoke these permissions in your device settings.
The App does not access your contacts, location, microphone, or camera. It does not use your photos or camera roll to collect information.
The App may read your device’s language setting to choose an available translation. This language setting is used locally and is not sent to us by the App.
Analytics, advertising, and tracking
The App contains no general-purpose product analytics SDK, advertising SDK, or cross-app tracking technology. We do not use information stored in the App to build advertising profiles or sell information to advertisers.
RevenueCat processes purchase and entitlement information and provides purchase-related subscription analytics. The platform, app store, RevenueCat, or another service you choose to use may also process information under its own privacy policy. This policy does not replace those policies.
How long information is retained
Information stored by the App remains on your device until you delete it through the App, clear the App’s storage, or uninstall the App. Uninstalling the App generally removes its local data, subject to the behavior of your device and operating system.
Purchase-related information retained by RevenueCat, Apple, or Google is subject to their respective retention policies and legal obligations. We can delete a RevenueCat customer record in response to a verified request, subject to any information that must be retained for legal, fraud-prevention, accounting, or transaction-record purposes. Deleting a RevenueCat record does not cancel an Apple or Google subscription, and the record may be created again if the App reconnects to RevenueCat while an entitlement or purchase remains associated with the installation or store account.
Your choices and privacy requests
You can:
- edit or delete custom affirmations and categories in the App;
- disable notifications and other optional settings in the App or your device settings;
- choose not to complete an optional premium purchase;
- manage or cancel an existing subscription through the Apple App Store or Google Play; and
- remove locally stored App information by clearing the App’s data or uninstalling the App.
Because the App does not create a developer-managed user account or upload your locally stored content to our servers, we cannot access, export, correct, or delete that local content for you. You can manage that content directly in the App or remove it by clearing the App’s data or uninstalling the App.
You may ask us to access or delete a RevenueCat customer record associated with you. To help us locate the correct record, we may ask for the App’s anonymous App User ID, a store transaction or order identifier, or other limited purchase details. Do not send payment card details. We may need to verify the request before acting on it. Deletion of a RevenueCat record does not cancel an active subscription; subscriptions must be managed through Apple or Google.
For privacy questions, access or deletion requests, or complaints about how we handle information, contact:
Please describe your request or complaint and provide enough information for us to investigate it. We will acknowledge and respond within a reasonable period. If you are not satisfied with our response and Australian privacy law applies, you may be entitled to contact the Office of the Australian Information Commissioner.
Overseas processing
RevenueCat is based in the United States, and RevenueCat, Apple, and Google may process purchase-related or technical information in the United States and other countries where they or their service providers operate. Privacy protections in those countries may differ from those in Australia. See the linked provider privacy policies for more information about their international processing and safeguards.
Children’s privacy
The App is not knowingly directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us using the address above.
Security
We use the protections provided by the mobile operating system for information stored locally by the App. No method of storage or transmission is completely secure, and third-party services are governed by their own security practices.
Changes to this Privacy Policy
We may update this Privacy Policy when the App’s features or data practices change. We will update the effective date at the top of this page. Your continued use of the App after an update means that you acknowledge the updated policy.
Contact
Well Well Wellness
For privacy questions, contact hello@dreamsy.app.