Privacy Policy

1. Introduction

This Privacy Policy explains how Well Well Wellness (ABN 44 655 846 978), located at 139/10 Albert Avenue, Broadbeach, Queensland, Australia 4217 ("we", "our", "the company"), collects, uses, stores, and protects the personal information of users of the Дрёма (Sleep Tales) mobile application and the skazki.au website.

This policy is designed to comply with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs), the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA/CPRA), and other applicable data protection laws. It applies to all data we collect through our website and mobile application.

2. Categories of Information We Collect

2.1 Information Collected Automatically

• IP address and session identifiers
• Login credentials
• Approximate location data (country or city level)
• Device information (browser type, operating system)

2.2 Information You Provide

• Name and email address
• Reviews and comments

4. Purposes of Use

We use the information we collect for the following purposes:

• Personalizing services and content to match your preferences
• Improving user experience and the app interface
• Developing new features and refining existing ones
• Marketing communications (only where you have opted in)
• Technical support and troubleshooting
• Usage analytics and aggregate statistical reporting

5. Disclosure to Third Parties

We do not sell or disclose your personal data to third parties for their commercial or marketing use.

Your personal data may be disclosed only in the following limited circumstances:

• To trusted service providers required to operate the service
• When required by law enforcement or applicable legislation
• In the event of a corporate reorganization, merger, or sale to new owners
• To cloud service providers whose servers may be located in different countries (see Section 9)

We ensure that all third parties comply with equivalent data protection standards.

6. Your Rights

Subject to applicable law, you have the following rights:

• Access your personal data
• Review and correct information you have provided
• Request deletion of your personal data
• Opt out of the sale of personal data to third parties
• Data portability
• Withdraw consent to processing at any time
• Lodge a complaint with a data protection authority (for EU residents — the supervisory authority in your country of residence; for Australian residents — the OAIC)

California residents have additional rights under CCPA/CPRA, including the right to limit the use of sensitive personal information.

7. Data Security

We apply the following measures to protect your data:

• Storing data on secure servers
• Applying industry-standard security practices
• Encryption of data in transit and at rest
• Regular updates to our security systems
• Restricting access to data to authorized personnel only

We encourage users to keep their passwords and account credentials confidential.

8. Cookies and Tracking Technologies

Our website and app use cookies to:

• Save your settings and preferences
• Analyze service usage
• Personalize content
• Strengthen security

For more information on cookies, see our Cookie Policy.

9. International Data Transfers

Your data may be processed in countries outside your place of residence. We use trusted third-party service providers (Google Cloud) to store and process your data on secure servers located within the European Union (including Belgium and the Netherlands). Where data is transferred from the EU to another jurisdiction, the transfer is carried out only under Standard Contractual Clauses (SCCs) approved by the European Commission or another lawful transfer mechanism.

10. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy or as required by applicable law.

• Account and profile: for the duration of your subscription and up to 12 months after your last login, after which data is deleted or anonymized.
• Payment information: processed by payment providers (Stripe, Lava Pay) and retained by them in accordance with their policies; we retain only transaction identifiers for 7 years (tax law).
• Logs and analytics data: up to 26 months.
• Support correspondence: up to 3 years.

Upon the expiry of the applicable retention period, data is securely deleted or anonymized.

11. Children's Privacy

Our service is not intended for use by persons under the age of 18 (or the age of majority in your jurisdiction). We do not knowingly collect personal data from children. If you believe your child has provided us with personal information without your consent, please contact us. If we discover that we have collected personal data from a child without verified parental consent, we will take steps to delete that information from our servers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify users of material changes by email or through in-app notifications. Continued use of the service following such changes indicates your acceptance of the updated policy.

13. Contact Information

For any questions regarding privacy and data protection, please contact us: